Westfall Weekly Webinars
These webinars are free to anyone who watches them live and to anyone watching the recordings within two months of broadcast.
Webinar Topics of the Month
January 2025
TOPIC OF THE MONTH
Metrics
Upcoming Free Westfall Weekly Webinars
Software Size Metrics presented by Linda Westfall
Wednesday, January 8, 2025, at 12:01 pm Central
During this webinar, attendees will learn about various Software Size Metrics, including:
- Lines of Code
- Function Points
- Weighted Requirements Counts
- Story Points
- Use Case Points
Defect Escape Metrics presented by Linda WestfallÂ
Wednesday, January 15, 2025, at 12:01 pm Central
During this webinar, attendees will learn about various Defect Escape Metrics, including:
- Defect Escape Counts
- Phase Containment
- Defect Detection Efficiency
Customer Satisfaction Metrics presented by Linda WestfallÂ
Wednesday, January 22, 2025, at 12:01 pm Central
During this webinar, attendees will learn about Customer Satisfaction Metrics, including:
- Conducting Customer Satisfaction Surveys
- Bubble Charts to Summarize Customer Satisfaction Results
- Plotting Metrics for Each Question
- Tracking Satisfaction Over Time
Is Managing By Metrics Really Bad? presented by Robin GoldsmithÂ
Wednesday, January 30, 2025, at 2:01 pm Central
*** Note Special Day and Time ***
 A common complaint is that one’s boss “manages by metrics,” paying attention only to numbers and not to other important information. We’ll examine why this is considered bad, how bad it really is, and ways to reconcile it with presumed missing management methods.
- Common “managing by metrics” considered poor management.
- Reasons for the metrics and why they disconnect.
- Reconciling needs of mangers and those they manage.
Recent Webinar Recordings
If you need evidence that you watched one of these webinar recordings for recertification units you can request a certificate by sending an email to [email protected]. Please include your name as you want it to appear on the certificate, the title(s) of the webinar(s) you viewed and the date you watched each webinar.
These replays are free to anyone who watches them within two months of broadcast.
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Join Our All-Access MembershipDesign Concepts
Presented by: Linda Westfall
During this webinar, attendees will learn about the design concepts of:
 - Abstraction
  - Modularity
  - Information hiding
  - Cohesion
   - Coupling
Available Free Until: 2/19/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
Factors Contributing to Successful Peer Reviews
Presented by: Linda Westfall
During this webinar attendees will learn about the factors that contribute to the success of Peer Reviews, including:
  - Product factors
  - Process factors
  - Reviewer factors
  - Management factors
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Available free until 2/12/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
Testing Principles
Presented by: Linda Westfall
In this webinar, I will explore a set of 10 basic testing principles. I will interpret what I believe each of those principles means and how each impacts the practices of software testing. Many of our systematic software testing practices are based on these testing principles. Without a thorough understanding of these basic principles, it is difficult for testers and organizations to implement a risk-based, integrity-based, testing strategy that maximizes the number of yet-undiscovered, relevant defects within the budget and schedule constraints of the project.
Available Free Until: 2/05/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
Is It Verification or Validation? Are You Sure?
Presented by: Robin Goldsmith
People use the terms “verification” and “validation” certain they know the difference and everyone agrees on it. But, do they reliably differentiate verification from validation? And does everyone actually differentiate the same way? Does either matter? If so, why, how much, and what can be done to get past confusion? Attendees will learn:
•   Common definitions and distinctions between “verification” and “validation.”
•   Why it matters whether people actually distinguish them the same ways.
•   How to reduce confusion and truly get common understanding.
Available Free Until: 01/29/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
From Rigid to Flexible: Evolving Requirements Flow and Development Models
Presented by: Peter Reynolds
This webinar explores the evolution of requirements management in software development, starting with the traditional Waterfall model and looking at its successors, including iterative, incremental, and Agile methodologies like Scrum. Beginning with a historical overview of the Waterfall model, the session will outline its structured approach to requirements. We will then trace the emergence of more flexible development models that prioritize adaptability and customer collaboration. We will examine how requirements flow differs across these methodologies, highlighting the shift from a rigid, linear process to a more dynamic and iterative approach. We will consider how these changes can impact project outcomes and stakeholder engagement.
Available Free Until: 1/22/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
Focus on the Overlooked “C” in “Card, Conversation, Confirmation”
Presented by: Robin Goldsmith
Agile refers to “CCC,” where a user story is on the front of a 3x5-inch index Card and its acceptance criteria Confirmation is on the back of the card. They lead to and rely on Conversations to elaborate and understand what the user story and acceptance criteria are really about.
While the community says a bit about writing user stories and a bit less about defining their acceptance criteria, it’s practically silent about Conversations. Conversation shortcomings can impact accurately determining what to do and how to do it. This interactive webinar describes key Conversation considerations Agile project teams need to know.
•   The critical role of Conversations in defining requirements.
•   Common Conversation weaknesses and issues to overcome.
•   Ways to make Conversations more effective.
Available Free Until: 01/15/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
The What, Why, Who, When & How of Requirements Traceability
Presented by: Linda Westfall
 During this webinar, you will learn:
   - What is bi-directional requirements traceability
   - Why requirements traceability is important
   - Who is responsible for requirements traceability
   - When requirements traceability is done during the software life cycle
   - How requirements traceability is done and how is it used
Available Free Until: 01/08/2025
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
Speak With People, Not At Them
Presented by: Jason Raitz
Transform your leadership style by mastering the art of healthy and engaging, two-way communication. When you improve your communication skills, you will build trust and deepen your connections. These advanced skills in two-way communication will enable you to engage and inspire your teams or your clients more effectively.
Available Free Until: 01/01/25
After this date JOIN OUR ALL-ACCESS MEMBERSHIP to access all past webinars.
The Westfall Team presents regular Software Excellence Academy Webinars.
These webinars are free to anyone who watches them live and to anyone watching the recordings within two months of broadcast.